Privacy Policy

1. Introduction

Welcome to Sifartek. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Company name and professional details
• Information provided through our contact forms
• Booking information through our Calendly integration
• Communications you send to us

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Schedule and manage consultations and meetings
• Provide our developer staffing services
• Send you relevant business communications
• Improve our website and services
• Comply with legal obligations

The legal bases for processing your personal data under GDPR Article 6 include: (a) your consent, where you have given clear consent for us to process your data for a specific purpose; (b) contractual necessity, where processing is necessary for the performance of a contract with you; (c) legitimate interest, where processing is necessary for our legitimate business interests, such as improving our services and communicating with you.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and retained only for as long as necessary to fulfill the purposes outlined in this privacy policy.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience. Cookies are small data files stored on your device. You can control cookies through your browser settings. We may use:

• Essential cookies for website functionality
• Analytics cookies to understand how visitors use our site (only activated upon your consent via the cookie banner)
• Third-party cookies from integrated services (e.g., Calendly)

6. Third-Party Services

We use third-party services to provide our services, including Calendly for booking consultations and Google Analytics for website analytics. These services have their own privacy policies, and we encourage you to review them. We share only the information necessary for these services to function.

7. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain rights regarding your personal data:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

To exercise these rights, please contact us using the information below.

You also have the right to lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon) at aki.ee if you believe your data protection rights have been violated.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer needed, we will securely delete or anonymize it.

Contact form submissions and consultation records are retained for up to 24 months after the last interaction. Analytics data is retained for 14 months in accordance with Google Analytics default settings.

9. Children's Privacy

Our services are not directed to individuals under the age of 14. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us at: